My name is Artsiom Balabanau, and I have ten years of experience in the IT industry building a path from a Business Innovation Consultant to a Senior Manager. Currently, I work as a CIO at Andersen. Being a part of the IT family for years, I aim at transf
Benefits and drawbacks of messaging channels compared to traditional ways of communication
Customer service has evolved drastically over the past few years. Back in the old days, there was only a single channel of communication available, which was a
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