In today’s uncertain times, it’s important to continue your medical practice’s growth at a steady rate. In order to do that, you need to recognize what may be holding you back. The biggest danger for healthcare practices today is not having 100% of your calls answered.
Someone will be there to take your calls during business hours and even after hours, if your front desk cannot pick up. They take all the caller’s details, like name and why they’re calling, and then send that information over via instant message, email, or even text.