Would you like to improve your front desk performance? Just about any business will benefit from a well-trained, professional, and friendly front desk! Read on to discover some quick tips for improving front desk receptionist etiquette.
Always end conversations at the front desk with a pleasantry, like “Thanks so much for calling, have a great day!” That way, your callers or in-person visitors are consistently left with a friendly final interaction, which means they’re associating your establishment with positivity. It also follows the first rule of front desk receptionist etiquette: always be polite!Great front desk performance is about more than putting on a smile or knowing the best way to answer the phone as a receptionist.