Consider for a moment the arc of an average client’s interaction with your practice's. The arc begins with the customer’s need. To start getting that need solved, they call your practice's. The voice of the receptionist is the first thing they hear — that’s why receptionist phone greetings are so important. Let’s take a look at four easy ways to improve your veterinary clinic’s greetings at the front desk:
Implementing and sticking with just a few simple methods like these can really boost the performance of your front-desk receptionist phone greetings. That translates directly into more satisfied clients and therefore more appointments on the books.