New clients are the lifeblood of your business model. It goes without saying that securing new clients is of the utmost importance! If your front-desk staff doesn’t engage personally with the potential clients who are calling your business, your revenue is suffering. Read on to find out more about the importance of engagement over the phone during new client calls.
Engaging with new clients over the phone isn’t just a good rule of thumb—it’s an absolute necessity to keep your business thriving. Start implementing the above steps with your front-desk staff, and it won’t be long before your new-client numbers start to multiply!